Privacy Policy & Acceptance

We are committed to providing the highest level of security and privacy regarding the collection and use of your personal information. Personal information may be collected from your account Application, any updated information you may provide us from time to time and the information we receive from you, such as your name, address, and telephone number, or other information that you provide to us over the phone or in documents. By selecting ‘Get Options’ I agree to receive emails, calls and text messages from American Student Loan Aid regarding my federal student loan inquiry. I may receive these calls even if I am on the Do Not Call registry. I also expressly agree to the Privacy Policy. I understand that any federal student loan repayment, default  or any other government program can be applied to for free through the US Department of Education. I also understand that American Student Loan Aid is a private company not affiliated with the US Department of Education or the Federal Government. If you have additional questions regarding the privacy of your personal information, please contact the appropriate customer service department at cs@americanstudentloanaid.com.

Collection / Use of Personal Information: Our collection of your personal information is designed to protect access to your Accounts and to assist us in providing you with the services you want and need. All personal information collected and stored by us, or on our behalf, is used for specific business purposes to protect and administer your Account, to comply with state and federal regulations, and to help us better understand your needs in order to design or improve our services. Furthermore, auditing mechanisms have been put into place to further protect your information by identifying the personnel who may have accessed and in any way modified – for example, updated or added to – your personal information. The personal information we collect about you comes from the following sources: Information we receive from you, such as your name, address, and telephone number, or other information that you provide to us over the phone or in documents.